Production Turnaround Times
Production Turnaround Times
Thank you for shopping with Crafty Casey’s. Please review our estimated production turnaround times before placing your order.
Production time is the time it takes us to make your order. Shipping time is separate and begins after production is complete.
Turnaround time does not begin until:
- Payment has been received
- Artwork is print-ready
- Required order details are complete
- Digitizing is completed, if embroidery is required
- Invoice and/or proof has been approved, if applicable
- If changes are made to artwork or blanks the turnaround time starts over.
Business Day Definition
A business day is Monday through Friday, excluding weekends, holidays, posted closure dates, and days we are not in production.
Orders, artwork, approvals, or payments received after 2:00 PM CST may be considered received on the next business day.
Production turnaround times do not include weekends, holidays, shipping time, pickup delays, or time spent waiting for customer responses, artwork corrections, invoice payment, proof approval, or missing order details.
Business days do not include weekends, holidays, shipping time, or time spent waiting for customer responses, artwork corrections, invoice payment, or proof approval.
Estimated Production Times
| Product Type | Estimated Turnaround Time |
|---|---|
| DTF Transfers & Gang Sheets | 2–3 business days after print-ready artwork and payment are received |
| Rush DTF Orders | May be ready within 24 hours if print-ready artwork is received by 2:00 PM and rush availability is approved |
| Custom Apparel | Up to 14 business days after artwork/proof approval |
| Embroidery | 10–21 business days after artwork approval, digitizing, and thread/design details are complete |
| Drinkware, Hats & Accessories | Up to 14 business days after artwork/proof approval |
| Wholesale & Bulk Orders over 15 items | Case-by-case basis, typically no longer than 21 business days after artwork is ready and approved |
DTF Transfers & Gang Sheets
DTF transfers and gang sheets are typically completed within 2–3 business days once payment has been received and artwork is print-ready.
Artwork must be high resolution, transparent, trimmed to size, and free of unwanted backgrounds, ghost pixels, watermarks, or extra marks.
Orders with file issues may be delayed until corrected artwork is received.
Rush DTF Orders
Rush DTF orders may be available depending on our current workload.
To qualify for possible 24-hour rush turnaround:
- Artwork must be print-ready
- Artwork must be received by 2:00 PM
- Payment must be received
- Rush order must be approved by Crafty Casey’s
- Rush fee may apply
Rush orders are not guaranteed unless confirmed by Crafty Casey’s.
Custom Apparel
Custom apparel orders may take up to 14 business days after payment, artwork approval, and proof approval when applicable.
Turnaround may vary depending on garment availability, order size, design details, and current production volume.
Embroidery
Embroidery orders typically take 10–21 business days after payment, artwork approval, digitizing, thread selection, and final approval.
New embroidery designs may require additional setup time for digitizing and stitch testing.
Drinkware, Hats & Accessories
Drinkware, hats, and accessories may take up to 14 business days after payment, artwork approval, and proof approval when applicable.
Production time may vary based on product availability and customization details.
Wholesale & Bulk Orders
Wholesale, branded merch, fundraiser merch, and bulk orders of more than 15 items are handled on a case-by-case basis.
Most approved bulk orders are completed within 21 business days after payment, artwork approval, and all required order details are complete.
Larger or more complex orders may require additional time.
Important Notes
Production may be delayed if:
- Payment has not been received
- Artwork is not print-ready
- Artwork needs cleanup or resizing
- Digitizing is required
- A proof or invoice has not been approved
- Product blanks need to be ordered
- Customer changes are requested after approval
- Required details are missing
If your order is needed by a specific date, please contact us before placing your order to confirm whether the deadline can be met.
Local Pickup Reminder
Selecting local pickup does not mean your order is ready immediately and does not mean your order will be delivered.
Please wait for a Ready for Pickup notification or direct confirmation before arriving. Pickup is by confirmed appointment or pickup window only.
Shipping Reminder
Shipping time is separate from production time. Once your order is handed over to the shipping carrier, delivery time is controlled by the carrier.
Business Day Definition
A business day is Monday through Friday, excluding weekends, holidays, posted closure dates, and days we are not in production.
Orders, artwork, approvals, or payments received after 2:00 PM CST may be considered received on the next business day.
Production turnaround times do not include weekends, holidays, shipping time, pickup delays, or time spent waiting for customer responses, artwork corrections, invoice payment, proof approval, or missing order details.